0x80070570
Microsoft Xbox
Severity: ModerateWhat Does This Error Mean?
Error 0x80070570 means your Xbox found a corrupted or missing file. This often happens when installing a game or update that did not download cleanly. It can also occur when the console's internal storage has a problem.
Affected Models
- Xbox One
- Xbox One S
- Xbox One X
- Xbox Series S
- Xbox Series X
Common Causes
- A game or update download was interrupted, leaving corrupted files behind
- The internal storage drive has bad sectors or is beginning to fail
- A game installation from a disc was interrupted partway through
- The game's reserved storage or update cache has become corrupted
- There is not enough free space to complete the installation cleanly
How to Fix It
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Delete the corrupted game or update. Press the Xbox button, go to My Games & Apps, highlight the affected game, press the Menu button, and select 'Uninstall All.'
This removes the corrupted install files. Your game saves are stored in the cloud and will not be deleted.
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Clear the local saved games cache. Go to Settings > System > Storage > Clear local saved games. This removes locally cached data without deleting cloud saves.
Only do this if you have confirmed your game saves are backed up to the cloud.
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Restart your Xbox. Press and hold the Xbox button on the front of the console for 10 seconds until it fully powers off. Wait 30 seconds, then turn it back on.
A full power cycle clears temporary storage errors that can cause this problem.
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Reinstall the game. Go to My Games & Apps, find the game, and reinstall it. Use a wired internet connection if possible to ensure a clean, complete download.
Start the download during off-peak hours when your internet speed is most stable.
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Check available storage space. Go to Settings > System > Storage. Ensure you have at least 10 GB free before installing large games.
Running out of space mid-install is one of the most common causes of file corruption errors.
When to Call a Professional
Error 0x80070570 is usually fixable by clearing corrupted files and redownloading content. If the error appears repeatedly across multiple games and system processes, the internal storage may be failing. Xbox internal storage repairs are complex — if the drive has failed, you may need a full console replacement through Microsoft.
Frequently Asked Questions
Will deleting the game delete my saved progress?
No. Xbox game saves are stored in the cloud through Xbox Live. Deleting the game only removes the application files from your console's storage. When you reinstall and sign in, your saves will sync back automatically. As long as you have an active Xbox account and internet connection, your progress is safe.
Can a bad internet connection cause 0x80070570?
Yes. If your internet drops or slows significantly during a download, the file may not download completely. The Xbox then tries to install an incomplete file and throws this error. Using a wired ethernet connection and restarting the download usually resolves it.
What if the error appears during a system update, not a game?
If 0x80070570 appears during a system update, restart the console and try the update again. If it fails repeatedly, perform an offline system update by downloading the update file from Xbox's support website onto a USB drive. This bypasses the internet download and installs directly.