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nd

Samsung Washing Machine

Severity: Moderate

What Does This Error Mean?

The nd error means your Samsung washer is not draining properly. Water remains in the drum after the drain cycle. This is often caused by a clog or pump issue.

Affected Models

  • WF45R6100AW
  • WF50R8500AV
  • WF45T6000AW
  • Most Samsung front-load and top-load washers

Common Causes

  • Clogged drain pump filter
  • Blocked or kinked drain hose
  • Drain hose installed too low or too high on the standpipe
  • Faulty drain pump motor
  • Foreign objects (coins, lint, small clothing items) stuck in the pump

How to Fix It

  1. Turn off the washer and unplug it from the wall.

    There will be water inside — have towels ready before opening the filter.

  2. Locate the drain pump filter at the bottom-front of the washer.

    Open the small access panel. Place a shallow pan under the filter cap to catch water.

  3. Slowly unscrew the filter cap and let the water drain out.

    Remove any debris — lint, coins, hair, or small objects — from the filter.

  4. Rinse the filter under running water and reinsert it firmly.

    Make sure the cap is screwed on tight to prevent leaks.

  5. Check the drain hose at the back for kinks or blockages.

    The drain hose end should be 6–8 inches into the standpipe — not fully sealed.

When to Call a Professional

If cleaning the filter and drain hose doesn't fix the problem — the drain pump itself may be defective. Pump replacement costs around $120–$250 including labor. Contact Samsung support or a qualified technician.

Frequently Asked Questions

What is the difference between nd and 5E on a Samsung washer?

Both relate to draining problems. The 5E error means the washer tried to drain and failed. The nd code means 'no drain' — the drain cycle did not complete within the expected time.

How often should I clean my Samsung washer drain filter?

Samsung recommends cleaning the pump filter every 1–3 months. If you wash pet bedding or heavily soiled items, clean it monthly. A dirty filter is the most common cause of the nd error.

Can I use my Samsung washer with the nd error?

No. The drum still has water in it. Do not open the door or restart a wash cycle. Clear the drain filter first, then retry.