EE
Samsung Washing Machine
Severity: CriticalWhat Does This Error Mean?
The EE error means the washer's control board has a memory (EEPROM) fault. The board cannot read or write its settings properly. This is an internal electronics issue that usually requires professional service.
Affected Models
- WF45T6000AW
- WF45R6100AW
- WF50R8500AV
- Most Samsung front-load washers
Common Causes
- Power surge damaged the EEPROM chip on the main control board
- Corrupted firmware caused by a power interruption during a software update
- Age-related failure of the control board's memory chip
- Moisture or condensation reached the control board electronics
- Manufacturing defect in the control board (less common)
How to Fix It
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Unplug the washer from the wall for 10 full minutes.
A longer reset occasionally clears a temporary memory error.
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Plug the washer back in and try to start a cycle.
If the EE error clears, the issue was a temporary glitch.
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Check that the washer is plugged into a properly grounded outlet.
Ungrounded or faulty outlets can cause electronic malfunctions.
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Inspect the area under and around the washer for signs of water intrusion.
Water near the control board can cause persistent memory faults.
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If the error persists after a full reset, contact Samsung support or a technician.
The control board will likely need replacement or professional repair.
When to Call a Professional
The EE error almost always means the main control board needs to be repaired or replaced. This is not a user-fixable issue — it requires a certified technician. Expect costs of $150–$350 for a control board replacement, depending on the model.
Frequently Asked Questions
What is an EEPROM and why does it matter?
EEPROM is a tiny memory chip on your washer's control board. It stores settings, cycle counts, and calibration data. When it fails, the board cannot function correctly — like a computer that can't read its hard drive.
Can the EE error be fixed without replacing the whole board?
Sometimes — a skilled electronics repair technician can replace just the EEPROM chip. This is cheaper than a full board replacement. However, most appliance repair services will replace the entire board.
Is the EE error covered under Samsung warranty?
If your washer is under Samsung's standard 1-year warranty, yes. Samsung also offers extended warranties through their service program. Contact Samsung at 1-800-SAMSUNG to check coverage.